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Order policies
- Refund policy: Custom and personalized items are final unless damaged or defective. Eligible non-personalized items may be returned within 14 days. Digital downloads are final once downloaded.
- Cancellation policy: Orders may be cancelled within 2 days of purchase, as long as crafting has not begun.
- Digital goods: Digital downloads are non-refundable once accessed.
See our Terms of Service andPrivacy Policy for full details.
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